Requirement for BPO Executive - Male Only 

Location : Athwalines, Surat 

Gender : Male 

Qualification : 12th Pass - HSC / Any Graduate 

Experience : Min 2 Years (BPO) 

Salary : Rs. 2,40,000 /- to 3,00,000 /- (Per Annum) 

Desired Profile : 

• Should have good Oral and written communication.
• An effective communicator, probably fluid with what he/she is speaking.
• Should be a computer literate.
• Should be flexible enough to adapt to any environment or changes happening in the sector.
• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
• Should also have a clear view of what the current market trend is. 

Roles & Responsibilities : 

• Handle calls from customers or clients and provide them with a solution to their queries.
• He / She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted.
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.